ISO9001 Quality Policy

Integrelec is a respected leader in the provision of consistent high-quality innovative electrical automation solutions, offering outstanding products and services throughout Queensland and beyond.

We ensure outstanding customer satisfaction by offering solutions to always meet or exceed the ever-changing needs of our clients, and consistently seek to maintain excellent relationships with clients, employees and reliable suppliers.

Integrelec are committed to following and continually improving our Quality Management System called the Integrelec Process Manual or “IPM”, which has been prepared to comply with ISO 9001:2015 and all other legislative & regulatory requirements.

The company is fully committed to ensuring that adequate resources remain in place to continually improve the effectiveness of the management system.

We achieve success by:

• Establishing and maintaining our business and quality objectives
• Monitoring business & quality objectives to ensure customer satisfaction & continuous improvement of the company
• Commitment to practices which have positive impacts on the environment
• Offering design, manufacturing, assembly, programming, supply & installation of consistent high-quality electrical automation solutions
• Exceptional customer and supplier communication throughout to enable timely delivery
• Ensuring management is aligned with strategic direction
• Promoting and maintaining a healthy working environment and work-life balance
• Providing appropriate training for our staff to continually improve and maintain skills